Privacy Statement
Last updated 4 July 2026
Your work in NoseDesk is personal — often the result of years of craft. This statement explains what we collect and how we use it, in plain language. The short version: we use your data to run the Service for you, the AI services that power BrainDesk are contractually barred from training on your data, and we never sell your data or use your work to train AI models.
1. Who we are
NoseDesk (“NoseDesk,” “we,” “us”) provides a workspace for independent perfumers — including the website, the BrainDesk assistant, the formula workspace, and related tools (the “Service”). This statement explains what personal information we collect, how we use it, and the choices you have. We are the controller of the personal information described here.
2. Information you give us
When you create an account we collect your name, email address, and authentication details. We also store the content you create in the Service — including your formulae, versions, notes, libraries, and the queries you send to BrainDesk — so that we can save your work and show it back to you.
3. Information we collect automatically
When you use the Service we collect basic technical and usage data, such as your device and browser type, approximate location derived from your IP address, pages viewed, and the actions you take. This helps us keep the Service secure, diagnose problems, and understand which features are useful.
4. How we use your information
We use your information to operate and secure the Service, to save and sync your work across sessions, to power search and BrainDesk recommendations, to respond to your support requests, to send essential service messages, and to improve the Service. We process your information only for these purposes, on the legal bases of performing our contract with you, our legitimate interests in running a reliable service, and your consent where required.
5. AI, your formulae, and your queries
BrainDesk’s ranking is built by NoseDesk in-house. To understand your query and search by meaning, BrainDesk also relies on specialist AI services that act as our processors (named in section 7). They receive the text of your BrainDesk queries — not your stored formulae — solely to return results to you, and they are bound by commercial agreements that forbid training on your data and require prompt deletion. We never use your formulae or queries to train AI models — ours or any third-party AI models — and we use your content only to generate results for you and to operate the Service, not to build profiles for advertising.
6. Supplier and catalog data
The Service surfaces materials and catalog information sourced from suppliers and public references. That catalog data is not your personal information; it may be owned by the respective suppliers or sources from which it originates. We combine it with your private libraries only to show you relevant results within your own workspace.
7. When we share information
We do not sell your personal information. We share it only with service providers who process data on our behalf under contracts that limit them to our instructions — including hosting, database, error-monitoring, and email delivery, and the two AI services that power BrainDesk: Anthropic (the Claude API, for understanding your queries and generating assistance) and Voyage AI, a MongoDB company (search embeddings). Anthropic does not use API data to train its models and deletes it within 30 days; we have enabled Voyage’s training opt-out, so your query text is deleted immediately after it is processed. We also share information when required by law or to protect the rights, safety, and security of NoseDesk and our users; and as part of a merger, acquisition, or sale of assets, in which case we will notify you.
8. Cookies and analytics
We use a small number of cookies and similar technologies that are necessary to sign you in and keep the Service working, along with privacy-respecting analytics to understand aggregate usage. You can control non-essential cookies through your browser settings; disabling essential cookies may stop parts of the Service from working.
9. Data retention
We keep your account information and content for as long as your account is active. If you delete content or close your account, we delete or anonymize the associated personal information within a reasonable period, except where we must retain it to comply with legal obligations, resolve disputes, or enforce our agreements. Backups are purged on a rolling schedule.
10. Security
We use technical and organizational measures — including encryption in transit, access controls, and row-level data isolation between accounts — to protect your information. No method of transmission or storage is perfectly secure, but we work to protect your data and to notify you of incidents where the law requires it.
11. Your rights and choices
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. You can manage much of your data directly in the Service, and you can contact us at feedback@nosedesk.com to exercise any of these rights. We will not discriminate against you for doing so.
12. International transfers
NoseDesk is built in Chicago and may process and store information in the United States and other countries where we or our service providers operate. Where we transfer personal information across borders, we rely on appropriate safeguards as required by applicable law.
13. Children’s privacy
The Service is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18, or the age of majority in your jurisdiction. If you believe a minor has provided us with personal information, please contact us and we will delete it.
14. Changes to this statement
We may update this Privacy Statement from time to time. When we do, we will revise the “Last updated” date shown above, and material changes will take effect when posted. Your continued use of the Service after changes take effect constitutes acceptance of the revised statement.
15. Contact
Questions or requests about your privacy? Write to us at feedback@nosedesk.com.